Customer Service

Have a question? You can reach us at help@modernmidwest.com. We will do our best to get back to you within one business day.

Return Policy

All returns will be accepted in the event the item has any manufacturing faults and damages, or simply if you are not pleased with the item once it arrives. All returns are subject to exchange for another size or product within the same price range, or a full refund excluding the shipping costs.

Return shipping costs are the responsibility of the customer, unless it is determined that the item is faulty, in which case Modern Midwest will cover shipping.

Items that are damaged in transport are the responsibility of the selected courier service.

Customers must request permission to return items to Modern Midwest within 3 days of the items’ delivery date.

How To Return Your Oder

1. Before returning an item, please email Modern Midwest at returns@modernmidwest.com within 3 days of the delivery date and explain your reason for the return.
2. After receiving authorization from Modern Midwest to return the item, please ship it within 7 days.
3. Send the item(s) in original condition to:

Modern Midwest
240 N 9th Avenue
Minneapolis, MN 55401

Canceling Your Order

If your order has not yet been processed, email us as soon as possible at help@modernmidwest.com and we will let you know whether your cancellation was successful.

Note: All orders are processed and shipped within two working days of the order date.